Tell us a little about yourself and we'll find the best coverage for your needs.
Trusted Insurance Carriers We Work With
Citizens
Florida Peninsula
Security First
Progressive
Wright Flood
Universal Property
Why GoldenTrust?
For GoldenTrust Insurance, our clients are family. We take care of our family with passion and commitment. We will help you find the best way to protect what matters most — your home, your car, your business, your life.
Our licensed agents are local South Florida experts who speak your language and understand your community. We shop multiple carriers to find you the best rate with the right coverage.
GoldenTrust Insurance – Portofino Agency may send you text messages (SMS/MMS) about your insurance quote, policy information, renewal reminders, and important updates using an automated or manual system.
Message frequency: Message frequency varies based on your account activity and interactions with our agency. You may receive up to 4 messages per month.
Message & data rates may apply. Standard carrier messaging and data rates may apply depending on your mobile plan.
How to Opt Out: Reply STOP to any text message to unsubscribe. You will receive a confirmation message and no further messages will be sent. To re-subscribe, reply START. For help, reply HELP or contact us at (305) 703-0020.
By providing your phone number on our website or quote form, you consent to receive text messages from GoldenTrust Insurance – Portofino Agency. Consent is not a condition of any purchase or service. You may opt out at any time. View our full Privacy Policy for details on how we handle your information.
Privacy Policy
Last updated: April 2026
GoldenTrust Insurance – Portofino Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for insurance services.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, mailing address, date of birth.
Communication Data: Records of communications including phone calls, emails, and text messages.
Technical Data: IP address, browser type, pages visited, and other usage data collected through cookies.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our insurance services
Process quote requests and policy applications
Communicate with you about your insurance needs
Send important policy updates, renewal reminders, and account notifications
Comply with applicable laws and regulations
Prevent fraud and protect the security of our clients and agency
📱 Text Message (SMS) Communications
By providing your phone number and opting in, you expressly consent to receive text messages (SMS/MMS) from GoldenTrust Insurance – Portofino Agency at the number you provided, including messages sent through an automated system.
Types of messages we send:
Insurance quotes and coverage options
Policy status updates and renewal reminders
Payment reminders and confirmations
Important changes to your policy or coverage
Appointment reminders and follow-ups
Promotional offers and insurance tips (occasional)
Message frequency: Up to 4 messages per month, depending on your account activity. Message & data rates may apply.
To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent. Reply START to re-subscribe. Reply HELP for assistance.
Carriers: Supported carriers include but may not be limited to AT&T, T-Mobile, Verizon, Sprint, Boost, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.
Consent is not required: Your consent to receive text messages is not a condition of purchasing any insurance product or service from us.
Data sharing: We do not share, sell, or disclose your mobile number or text message opt-in data to any third parties for their own marketing purposes. Your information may be shared with our insurance carrier partners solely for the purpose of processing your insurance application.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may share your information in the following limited circumstances:
Insurance Carriers: To obtain quotes and bind coverage on your behalf with carriers such as Citizens, Florida Peninsula, Security First, Progressive, Wright Flood, and others.
Service Providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements. These vendors are prohibited from using your information for their own marketing purposes.
Legal Requirements: When required by law, subpoena, or other legal process.
Business Transfers: In connection with any merger, sale, or acquisition of our agency.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time
Opt out of text messages by replying STOP
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
GoldenTrust Insurance – Portofino Agency
600 NE 22nd TER Suite 313R
Homestead, FL 33033
Phone: (305) 703-0020
Email: info@portofino.goldentrust.com
Terms & Conditions
Last updated: April 2026
By accessing or using the GoldenTrust Insurance – Portofino Agency website and services, you agree to these Terms & Conditions. Please read them carefully.
1. Use of Services
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of our services. You must be at least 18 years of age to use our services.
2. Insurance Quotes
Insurance quotes provided through our website are estimates based on the information you provide. Final premiums are determined by the insurance carrier and are subject to underwriting approval.
📱 SMS Terms & Conditions
1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from Goldentrust Insurance Portofino, you may receive messages related to the following:
Conversational purposes — quotes, policy questions, general inquiries
Appointment reminders
Follow-up messages
Billing inquiries
Example: "Hello, this is Goldentrust Insurance Portofino. We wanted to follow up on your recent insurance inquiry. Please reply with any questions or call us at (305) 703-0020. Reply STOP to opt out of SMS messaging from Goldentrust Insurance Portofino."
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per month related to your insurance inquiries, policy reminders, or follow-ups.
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt in to receive SMS messages from Goldentrust Insurance Portofino in the following way:
By submitting an online form and checking the SMS consent checkbox
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at (305) 703-0020 to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling (305) 703-0020 or visiting our Privacy Policy page.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
All content on this website, including text, graphics, logos, and images, is the property of GoldenTrust Insurance and its franchisors and is protected by applicable intellectual property laws.
4. Disclaimer of Warranties
Our website and services are provided "as is" without any warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
5. Limitation of Liability
GoldenTrust Insurance – Portofino Agency shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our services.
6. Governing Law
These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.
7. Contact
Questions about these Terms? Contact us at (305) 703-0020 or info@portofino.goldentrust.com.
